Privacy Policy

Last Updated: December 10, 2025

1. Introduction

ReceiptClaimer ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our receipt management and tax deduction tracking service.

2. Information We Collect

2.1 Information You Provide

  • Account information: name, email address (via Google OAuth)
  • Receipt data: uploaded receipts, merchant information, amounts, dates
  • Property information: property names and addresses for expense tracking
  • Mileage records: trip dates, distances, purposes
  • Categorization rules for expense organization

2.2 Automatically Collected Information

  • Usage data: pages visited, features used, time spent on service
  • Device information: browser type, operating system, IP address
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

  • Provide and maintain our receipt tracking service
  • Process and analyze your receipts using Google Document AI
  • Generate tax deduction summaries and reports
  • Send service-related notifications and updates
  • Improve our service and develop new features
  • Prevent fraud and ensure service security
  • Comply with legal obligations

4. Data Storage and Security

Your data is stored securely using AWS services:

  • Receipt Images: Stored in Amazon S3 with encryption
  • User Data: Stored in Amazon DynamoDB with encryption at rest
  • Email Processing: Handled via AWS SES in Sydney (ap-southeast-2) region

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

  • Service Providers: Google Cloud (Document AI), AWS (storage, database), Stripe (payments)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, sale, or acquisition

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your account and associated data
  • Export your data
  • Opt-out of marketing communications
  • Withdraw consent for data processing

To exercise these rights, contact us at privacy@receiptclaimer.com.au

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. After account deletion, we may retain certain information for legal compliance, fraud prevention, and legitimate business purposes for up to 7 years (consistent with Australian tax record-keeping requirements).

8. Cookies and Tracking

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze service usage. You can control cookies through your browser settings, though some features may not function properly without them.

9. Third-Party Services

Our service integrates with:

  • Google OAuth: For authentication
  • Google Document AI: For receipt OCR processing
  • Stripe: For payment processing

These services have their own privacy policies. We are not responsible for their practices.

10. Children's Privacy

Our service is not intended for children under 18. We do not knowingly collect personal information from children.

11. Australian Privacy Principles

As an Australian-based service, we comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Your data is primarily stored and processed in Australia (AWS Sydney region).

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or prominent notice on our service. Continued use after changes constitutes acceptance.

13. Contact Us

For privacy-related questions or concerns:

Email: privacy@receiptclaimer.com.au

Support: support@receiptclaimer.com.au

Website: https://receiptclaimer.com.au